Cancellation and Refund Policy

Raan Outfits LLP believes in helping its customers as far as possible, and has therefore adopted a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be accepted if the order has already been communicated to our vendors or shipped.
• Perishable items like flowers or eatables are not eligible for cancellation. However, a refund or replacement may be possible if the product quality is found to be unsatisfactory.
• If you receive a damaged or defective item, please report it to our Customer Service within 7 days of receipt. The merchant will verify the claim before proceeding with a refund or replacement.
• If the product you receive does not match the description or your expectations, contact our Customer Service within 7 days. Our team will investigate and respond appropriately.
• For products covered under manufacturer warranty, please refer the issue directly to the respective manufacturer.
• If a refund is approved by Raan Outfits LLP, it will be processed within 7 business days to the original payment method.